Managed Services
“Managed Services” is more than just a catchy phrase we use to describe fixed cost support offerings. With Adaptive Networks' “Managed Services” you can have peace of mind that your network is managed by the most qualified resources that have your company's best interests in mind. With our Managed Network Operation Center (NOC) you get your own IT department for a fraction of the cost, and have access to all of our support resources as well as a wide variety of solutions that are critical to the success of your business. Businesses are shifting from break/fix services to managed services for a number of reasons. With a break/fix services businesses must wait for something to break and then contact their IT service provider to fix the problem. This leads to costly priority or emergency repairs, and often times even more costly is the loss of employee productivity. Managed services gives you peace of mind knowing that your network is monitored 24/7 and most remediation and maintenance is typically performed during hours that have the lowest impact on your business.
Businesses can also take advantage of Adaptive Networks “Managed Help Desk”, which is great for companies with a mobile workforce. Our “Managed Help Desk” offers unlimited help desk support for all users at an affordable price for any size company. Users call our help desk and have access to technicians who will begin work immediately minimizing lost productivity.
We also offer a wide variety of Software-as-a-Service (SaaS) solutions that businesses can subscribe to and let Adaptive Networks handle without the hassle of software maintenance and upgrade costs.
Managed service offerings include:
- -Comprehensive Computer, Server, and Network Management
- -Managed Network Operations Certer (NOC)
- -Managed Help Desk (8x5 and 24x7 offerings available)
- -Email Spam and Virus Filtering (SaaS)
- -Managed Onsite/Offsite Backup (SaaS)
- -Internet Security and Content Filtering (SaaS)
- -Hosted Microsoft Exchange Email (SaaS)
- -Website Hosting